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Read what our customers and partners have to say about us
I am a newbie and I am already feeling the love. From the first time I viewed, I fell in love with the room. I love the principles and rules governing the property. I would recommend this agency and I already have done so. I intend to enjoy my stay and make you pleased from start to end date
A lovely accommodation, managed by an understanding team with great high standard of both client and property management. I am happy to have joined this lovely family and would gladly recommend rooms in Kent, keep the good work going
Great Customer service moving in process was easy Laura explained everything straight forward excellent experience overall 5star I would definitely recommend.
Loss Prevention Advisor
Great team, flexible and hardworking, really appreciate the effort they made.
Good experience and good customer service
Amazing organisation to work with, consistent and thorough all the way through. Clear message great place to move into. Very happy customer, would recommend Rooms in Kent to anyone.
Charity Project Manager
Excellent service from Malcolm on viewing day, took me to view 2 different properties out of his very tight schedule. Holly, excellent service from first contact to moving in day, friendly and Professional. Clean and well presented property. WELL DONE GUYS.
I worked with Holly who was brilliant and showed me around with 100% professionalism. 10/10 would recommend (Google)
The room is very neat and fully equipped. Malcolm and Holly were really helpful and professional too. Thank you guys (Google)
I moved in about a month ago and the whole experience was easy and smooth. The staff are extremely friendly and very approachable. This being the first time I have moved out on my own it can be really daunting but the staff are lovely I raised an issue and it was dealt with swiftly. It’s been the best decision I have made and the staff are a massive part of that. Thank you very much
Very professional. Any issues are promptly resolved and prioritised. Very clean property and affordable. Dealt with Holly mainly and she is diamond. (Google)
Their houses are well maintained and RiK make an effort to find professional tenants who will fit in with existing housemates. Staff are always friendly, communication is good and will email with anything relevant, and they check the facilities and appliances regularly. I haven't had many reasons to contact RiK but when I have they have been quick to respond. Very pleased. (Google)
Director of Strategic Accounts
I have rented through RIK on and off over the last 7 years. I have always found them thoroughly professional and helpful. I have been in 2 different properties and 3 different rooms. All have been to a good standard and I’ve dealt with different people over this time and always found them to be friendly and courteous and they have dealt with any issues I raised. I would recommend them to others and have done over the years. (Google)
Production Shift Leader
Responsible and kind staff. Clean and properly maintained houses. Perfect for busy professionals. Would happily recommend RIK. (Google)
I would like to thank you – Rooms in Kent – and the landlord. It is one of the best shared houses I have lived in and the house mates have been mostly excellent, which says a lot of good things about your vetting process.
Really enjoyed my stay at RIK. Really good service, if I were to move to Ashford again would definitely stay there. Very clean rooms well equipped with all the facilities you require. (Google)
Very nice clean environment and rooms tidy shared facilities respectful housemates. I wouldn't expect more that was offered I'm a happy customer. (Google)
Professional service, friendly and helpful staff...cannot fault. (Google)
Wonderful service, wonderful properties and really friendly and helpful. Love the place.
I lived in a house of Rooms in Kents for nearly 3 years, recently moved into my own place. Whilst I was there they always looked after you, hassle-free, did anything to make you feel at home and sorted any issues promptly... not that there ever was many, if any problems at all! I was treated fairly and when it came to leaving, they were accommodating with checkout appointments and the deposit was paid back quickly with no issues. All in all, I would highly recommend!
I was a bit dubious of joining a house share due to horror stories from other people about bad housemates/landlords, but couldn't have been more wrong about that with Rooms in Kent. Rooms in Kent are probably the best agents I have dealt with in almost 10 years of renting, they are extremely responsive to issues and also brilliantly professional when it comes to our house and making it as nice a place to be as they can. 10/10 would recommend!
Always find the staff friendly and accommodating. Never had any issues and can’t fault the team. Spacious rooms decorated to a high standard. Would recommend Rooms In Kent highly.
When looking for a room in Ashford, I looked at many rooms. The RiK team then showed me around their rooms and the difference was obvious! Well priced, professional and well maintained. Once I took the room, renting with RiK was easy, straight forward and hassle free. The check in process was all very professional, which was reassuring. Any issues I had with the room or the house RiK dealt with quickly. The check out procedure was great and the team were flexible around my moving out. It’s a shame they don’t rent rooms in London, otherwise I could just move to another of their properties! I would happily recommend RiK to anyone looking to rent a room in Kent.
Settling in well... friendly and nice housemates. The house is well looked after and homily. I will definitely recommend. (Google)
Department of Works and Pension
Living with Rooms In Kent has been an all round positive experience. The rooms are of a good standard and issues are addressed quickly. Communicating with Rooms in Kent is done with easy with quick responses and regular contact.