A Landlords Guide: Managing Damp and Mould
Landlord

A Landlords Guide: Managing Damp and Mould

As the winter season approaches, the risk of damp and mould becomes a pressing concern for both social and private renting housing. It’s essential for landlords to understand how to effectively manage these issues and ensure a comfortable living environment for tenants. In fact, a recent government report revealed that a staggering 69% of privately rented properties experience problems with damp and mould. To address this issue, the government has released comprehensive guidance this year, providing valuable insights and practical advice for private landlords to tackle these issues head-on.

The government’s guidance emphasizes that blaming damp and mould solely on “lifestyle choices” is wholly unreasonable. Instead, landlords are encouraged to collaborate with tenants, helping them make small, reasonable adjustments to their everyday behaviors to effectively combat and prevent these issues.

In this guide, we’ll explore the following topics to equip landlords with the knowledge and tools to efficiently manage and mitigate the risks associated with damp and mould:

  • Landlords and Letting Agents’ Responsibilities
  • Tenants Reporting Damp and Mould
  • Reducing the Risk of Damp and Mould
  • Identifying the Cause of Damp and Mould

Landlords and Letting Agents’ Responsibilities

As responsible landlords and letting agents, it’s important to understand your obligations when it comes to managing damp and mould in your properties. Government guidance has provided five standards that you should follow to ensure compliance and create a safe and healthy living environment for your tenants.

Homes should be free from hazards: According to the Housing Act 2004, properties should be free from Category 1 hazards, including damp and mould. These hazards are assessed using the Housing Health and Safety Rating System (HHSRS).

Homes should not have any conditions “prejudicial to health”: Damp and mould can be considered a “statutory nuisance” under the Environmental Protection Act 1990 if they harm a tenant’s health. It’s essential to increase your knowledge and awareness of damp and mould in housing to prevent any potential health risks, as highlighted by unfortunate cases like that of Awaab Ishak, who tragically lost his life at the age of 2 due to exposure to black mould.

Your properties need to be fit to live in: Under the Homes (Fitness for Human Habitation) Act 2018, properties must be free from serious damp and mould that can harm a tenant’s health. While there is currently no specific timeframe for carrying out remedial work, it’s crucial to respond promptly to any reports of damp and mould issues from your tenants.

Social housing – and soon private rented homes – should meet the Decent Homes Standard: Social housing landlords must ensure that their properties are free from Category 1 hazards, including damp and mould, as assessed by the HHSRS. The Decent Homes Standard also requires social housing to be in a reasonable state of repair and provide a reasonable degree of thermal comfort. In the near future, the Renters Reform Bill will extend the application of the Decent Homes Standard to the private rented sector, meaning landlords will have to meet a set of minimum standards.

Private rented properties need to meet minimum energy efficiency standards: Although the Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015 do not explicitly cover damp and mould, improving energy efficiency in your buildings can help reduce the risk of condensation. Currently, landlord properties must meet minimum energy efficiency standards of an Energy Performance Certificate (EPC) rated E.

Tenants Reporting Damp and Mould

When it comes to dealing with damp and mould in your property, the government provides clear guidelines for landlords and agents to follow. The well-being of tenants is a top priority, so it’s important to handle these issues with sensitivity and efficiency. Here’s the step-by-step process recommended by the government:

  1. Show sensitivity and act promptly: If you receive a report of damp and mould, respond sensitively and promptly assess the severity of the issue. Understanding the potential risks it may pose to your tenants is crucial.
  2. Take action, especially for health complaints: If the damp and mould issue is linked to a health complaint from a tenant, tackle the underlying problem promptly. This involves addressing the visible signs of mould and its root cause.
  3. Keep tenants informed: Keep your tenants well-informed throughout the process. Let them know the steps you’ll be taking to remove the mould and reduce damp issues. Transparency is important, so provide them with estimated timeframes for the necessary actions.
  4. Document the situation: Take photos and make notes of the mould’s location. This documentation will aid in identifying the source of the issue, allowing you to address it effectively.
  5. Professional assistance, if needed: In some cases, it may be necessary to seek the help of a qualified professional to remove the mould. They have the expertise to handle the situation safely and effectively.
  6. Address underlying causes: It’s important to treat the visible mould and identify and address any underlying causes of dampness. This proactive approach will help prevent future occurrences.
  7. Follow-up inspection: After fixing the problem, thoroughly inspect the property at least six weeks later. This ensures that the issue has been fully resolved and does not return. If the problem persists, further investigation will be needed to uncover any remaining underlying factors.

Reducing the Risk of Damp and Mould

To ensure a safe and comfortable living environment, the government provides helpful guidelines to minimise cases of damp and mould. Here are the recommended steps:

  1. Keep track, take action: It’s important to update your processes to “document, manage, and act” on reports of damp and mould. This way, you can promptly address any concerns raised by your tenants and ensure a swift resolution.
  2. Be proactive and vigilant: Regularly check the condition of your properties to identify potential risks before they become bigger problems. Simple issues like a lack of ventilation can lead to dampness, so early intervention is key to preventing the onset of mould.
  3. Support for your tenants: Highlight the support available to your tenants, especially if the building’s energy efficiency creates living cost pressures that increase the likelihood of damp issues. Providing relevant information and resources can help them manage and mitigate the impact of potential mould growth.
  4. Collaborate with health professionals: Working together with health and social care professionals can help assess any potential risks to your tenant’s health. Their expertise can provide valuable insights and guidance on the best course of action to maintain a healthy living environment.
  5. Educate your team: Ensure that your staff or contractors fully understand the importance of addressing damp and mould issues. Proper training and awareness will enable them to recognise and respond to these concerns effectively, protecting the well-being of your tenants.
  6. Foster open communication: Encourage your tenants to report any concerns they may have around damp and mould. Establish an environment of trust and reassurance, so they feel comfortable coming forward with their observations. This way, you can address any issues promptly, maintaining a safe and hygienic living space.

Identifying the Cause of Damp and Mould

Some of the common concerns that might create damp and mould in a home are:

  • Windows that do not open, or that tenants are unable to open for safety reasons.
  • Poor insulation or ventilation.
  • Inefficient or costly heating systems
  • Homes that are not adequately maintained.
  • Houses without “adequate damp proof courses”

By following this guide, you’ll be equipped to navigate the challenges of managing damp and mould, ensuring a comfortable and healthy living experience for your tenants throughout the winter season and beyond. Stay informed, take proactive steps, and create a welcoming and hassle-free home for your valued tenants.

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